Business environment is very dynamic and one needs to be very quick and intelligent to succeed as a business owner today. However just advertising about your product or service will not work, those days are gone. You are living in the digital world and it is the era of computers and software, therefore it is of utmost importance that you update yourself with the latest trends and technology to understand the market better and reach out to your targets/leads before your competitors. This is where Novocall comes into picture.
How can Novocall help enhance your sales?
Novocall comes with this wonderful callback feature. Your customers will key in their number when they want to connect with you and Novocall quickly connects them to your sales people. This is what matters to succeed in business, reduce response time and quickly engage customer! When you are able to reach out to your customers instantly, the customer becomes more loyal to your brand and is likely to recommend to others. Novocall enables you to connect with your customers within 30 seconds. Yes, you heard it right!
You can automate and schedule calls for a day and time convenient to your customer. To make it more simple to understand, suppose a customer does not have time to talk at a particular hour, Novocall gives him an option to order a callback, he can choose the day and time and Novocall ensures you connect with him at the right moment. Sounds good? Connecting to customers is fine, but connecting to them at the time of their convenience is even more good. The customer will appreciate your punctuality and this also shows you are serious about your business. This feature helps in building credibility apart from being able to portray your business as highly professional.
Discover interested visitors
Discovering interested website visitors will give you a chance for conversion. Novocall is trying to do exactly that by connecting your sales people with such customers. Here, the visitors are already interested, so you are not required to do much of marketing. Getting in touch and engaging them will work great for you. However ensure you reach out to them in the quickest possible time. Grab the opportunity before your rivals can. Novocall is built to enhance your sales rate; utilize the features to the fullest and there will be nothing that can stop you!
Handle overseas calls with ease
If you have a large customer base extending to several countries, Novocall can do the job for you. In other words, if you have a global presence, Novocall can efficiently handle international calls to ensure a growth in sales. The company supports over 38 countries and the number is only expected to rise in the coming days. Surprisingly wonderful, don’t you think so? Regional and global businesses can trust Novocall to connect with their web visitors instantly. With Novocall by your side, you will have no sale worries.
Novocall sends a personalized message to your customer after the call, thanking him for the time and talk. He will also receive the contact details of your representative he conversed with. A personalized message goes a long way in building trust with your customers. The customer is more likely to turn loyal, you will have him coming to you for more. A thank you message shows you are professional and really care for the customer while providing the contact details prove you are trustworthy. Novocall takes care of all aspects relating to sale conversion.
You need to be on your toes to capitalize on every opportunity that comes your way. While getting connected with your visitors through a call deserves appreciation, it is also equally important to add more communication channels. Give your customers additional contact options such as WhatsApp, your visitors will love it for sure! Give them the option to chat and earn more trust and reputation. It is notable here that Novocall is doing all that is required to convert your visitors into loyal customers. It is up to you to make use of the striking features.
Manage call data and your representatives
With Novocall, you can track all your call details such as date and time of call, duration and the information on the web page where you got the leads. A clear overview on this data helps you in analysis and modification of strategies, if required. You can also track your call representatives, discover how many calls they handle per day, miss rates and the close rates. As a business person, you need to track and manage people and data for business efficiency. Learn what went wrong and where it went wrong for you and improve on the same.
Marketing calls generally go unmeasured. However with Novocall it is different. All call data is measurable and characteristic to marketing campaigns. The software is also incorporated to Google analytics and Ad words, meaning your promotional calls are registered as sale conversions. You can see the entire picture that is presented efficiently, in an understandable manner. Novocall Analytics is especially built for marketers to measure, analyze their campaigns and plan a course of action where there are improvements to be made. Love that?
While most similar software comes with no analytics, Novocall is reputed for the feature!
Understand your call effectiveness with Novocall and learn which is the best channel for your product. The software supports multiple agents and is mobile optimized as well, so you can target a whole lot of mobile users out there!
Novocall is working to add another attractive feature that marketers will simply fall for- Customer Journey. This feature enables you to watch visitors pass through your site and observe their buying behavior.
Web traffic needs continuous monitoring and follow up, this can be done best with Novocall! Grow your sales through instant sales calls and personalized customer/visitor engagement. Novocall is just built for that!